City of Portage Offers Mailbox Replacement Program

City snowplow operators make every effort to minimize damage to mailboxes, but at times, due to the weight of the snow coming off the plow blade, this damage is beyond the control of the operator. The City of Portage offers repair or replacement of damaged mailboxes due to snowplow operations.

If a mailbox is damaged and cannot be repaired by the city, the mailbox and/or post will be replaced with a standard mailbox and/or post meeting U.S. Postal Service specifications. The standard replacement mailbox is white or black metal, measures 6.5” x 19” x 8.5” with a hinged door and flag. Damaged posts will be replaced with a standard 4” x 4” wooden post meeting U.S. Postal Service specifications. Those residents desiring replacement of a specialty box and/or post may choose to be reimbursed $44 for the cost of the standard style mailbox/post offered as part of the City of Portage Mailbox Repair Program. By choosing this option, the resident will be responsible for any cost difference and the installation of the specialty equipment.

Visit to report a damaged mailbox. Questions about the Damaged Mailbox Repair Program may be directed to the Department of Public Services at 329-4444.