All Portage water/sewer customers receive billing statements quarterly. When your billing cycle is being billed, you should receive the billing statement before the 10th of the month. The billing statement is generally due the last business day of the month, but can vary slightly. If you don’t receive your utility bill before the 15th of the month, please contact the Treasury at 269-329-4455 for the amount owing and the due date of your bill.
Find related links to the Paperless Billing page and the Bill Payment Options page.
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Summer bills are mailed by the middle of July and are due September 14. Winter bills are mailed the day before Thanksgiving and are due February 14. Property owners always receive the original billing statement. If the property owner has an arrangement with a mortgage company to pay the property taxes, the mortgage company will receive a copy of the tax bill, provided the mortgage company requested a copy.
The Treasury Office, located in City Hall, is open Monday through Friday, 8 a.m. to 5 p.m., except legal holidays. The exact address is:7900 S Westnedge AvenuePortage, MI 49002
You can use a credit/debit card to pay at the City of Portage. These payments can be made in person at the Treasury counter, online through the City's Access website, or via phone 866-270-5701. These payments are processed through a third party, Point and Pay, who charges the customer $3.95 (for up to a $500 charge) for utility bills and charges a 3 percent fee on all other payments.
The city takes actual reads for each utility customer and bills for all the water consumed. For residential customers only, the city automatically provides a “lawn sprinkling allowance” that limits the sewer charges assessed. The “cap,” as it is known, is based on each customer’s “winter-quarter” water use, which is defined as the billing cycle which includes the month of January. The “cap” is automatically computed and applied to all residential customers and does account for water deemed to have not been added to the city’s sanitary sewer.
Credit/debit card payments can be made in person at the Treasury Office, located at the City of Portage City Hall 7900 S. Westnedge Avenue. To pay with a credit/debit card via phone call 844-943-3997 option 1 you must have your Utility account number or to pay via internet visit www.portagemi.gov and click on $ on the home page. Invoice Cloud (third party vendor) charges a processing fees for all credit/debit payments. The processing fee via online or in-person is $3.95 and payment via phone is $4.70. The maximum payment per transaction amount is $500.00.
All Portage water/sewer customers receive billing statements quarterly. When your billing cycle is being billed, you should receive the billing statement before the 10th of the month. The billing statement is generally due the last business day of the month, but can vary slightly. If you don’t receive your utility bill before the 15th of the month, please contact the Treasury at 269-329-4455 for the balance and the due date of your bill.