if the alarm monitoring service is stopped or restarted, a new permit must be requested.
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The permit serves several purposes including providing a list of emergency contacts for the location; information about the company monitoring the alarm; for a business, hours of operation and locations of key boxes. There is no charge for this permit.
Permits do not expire and remain valid while the alarm system is in operation.
If the Fire Division responds to a false alarm, the permit holder will receive a letter with a request for information regarding the cause of the false alarm and steps that have been taken to prevent a reoccurrence. This answer must be provided within 14 days. A response fee, set by the City Council, is assessed for more than one false alarm in a calendar year.