Frequently Asked Questions

The Police Division does not respond to routine lock-outs unless there is an immediate danger, i.e., a child is locked inside or in response to an animal locked in the car with the windows rolled up and the situation could constitute animal cruelty. Otherwise, you will be asked to contact a locksmith or towing company.  

Stop and remain at the scene. If possible, you should move your vehicle off the roadway. Have someone call the police at either 911 or 269-329-4508 depending on the severity of the situation.

Depending on the nature of the police investigation, reports may be available within five business days. Some reports may take longer, and most are subject to the Michigan Freedom of Information Act. You may call the Police Records Section to check on the status of your request at 269-329-4568.